Incident Response Policy

Framework for identification, containment, and recovery from information security incidents.

1. Purpose and Scope

This Incident Response Plan (IRP) outlines the procedures Lowmips.com, LLC follows to detect, respond to, and recover from information security incidents. The goal is to minimize impact, ensure regulatory compliance, and restore services efficiently. This policy applies to all systems, networks, data, and personnel employed by or contracted by the company.

2. Incident Response Phases

Our methodology follows the industry-standard lifecycle (NIST 800-61):

  • Phase 1: Preparation
    Maintaining readiness through staff training, tool deployment (EDR/logs), and regular review of this policy.
  • Phase 2: Identification & Analysis
    Monitoring systems for anomalies. Upon detection, the incident is validated, and the severity level (Low, Medium, High, Critical) is determined.
  • Phase 3: Containment
    Immediate isolation of affected systems to prevent the spread of the threat. This may involve network disconnection, account suspension, or temporary service shutdowns.
  • Phase 4: Eradication
    Removal of the root cause (e.g., deleting malware, patching vulnerabilities, resetting compromised credentials).
  • Phase 5: Recovery
    Restoring systems to normal operation from clean backups. Systems are monitored closely for signs of reinfection.
  • Phase 6: Post-Incident Activity
    A "Lessons Learned" meeting is conducted to analyze the incident and update policies to prevent recurrence.

3. Roles and Responsibilities

Role Responsibilities
Incident Commander Leads the response effort, coordinates communication, and makes final decisions on containment strategies.
Technical Leads Perform forensic analysis, execution of containment, and system restoration.
Legal/Compliance Advises on regulatory notification requirements (e.g., GDPR, CCPA).

4. Reporting & Communication

Internal employees must report suspected incidents immediately to the Security Team via secure channels.

In the event of a breach involving personal data, external notifications to affected parties and regulatory authorities will be issued within 72 hours of confirmation, in accordance with applicable laws.